Terms of service
Last updated: November 12, 2026
1. Who we are
emmajewelryco.com (the "Site") and the Emma Jewelry brand are operated by Noire Eagle LLC, a Wyoming limited liability company (entity ID 2026-001915486), with its principal office at 2106 House Ave, Suite 620, Cheyenne, WY 82001, United States ("Emma Jewelry", "we", "us", "our"). Contact: support@emmajewelryco.com.
2. Acceptance
By using the Site, creating an account or placing an order, you agree to these Terms of Service (the "Terms") and to our Privacy Policy, Refund Policy and Shipping Policy, which form part of these Terms. If you do not agree, please do not use the Site.
3. Eligibility and territory
You must be at least 18 years old and able to enter into a binding contract. We sell and ship only to addresses in the United States. We may cancel orders placed for delivery outside the United States.
4. Product information and care
We describe our jewelry, including its materials, size and color, as accurately as we can. The materials of each piece are listed in its product description; please read it before you order. Measurements are approximate. Colors can look slightly different on your screen, and small variations in finish are normal.
To enjoy your jewelry safely:
- If you have sensitive skin or a known metal allergy, check the materials in the product description before you order. Stop wearing an item and consult a doctor if you notice irritation or any other skin reaction.
- Remove your jewelry before swimming, showering, exercising or sleeping, and keep it away from perfume, lotions and cleaning products.
- Jewelry contains small parts. Keep it out of reach of young children.
5. Images and descriptions
Product images are for illustration. Nothing on the Site promises a particular look on you. Reviews and testimonials reflect individual experiences.
6. Orders, prices and availability
Every order is an offer to buy, which we may accept or decline. We may refuse, limit or cancel an order, in whole or in part, for example where we suspect fraud or resale, where an item is unavailable, where a price or description is clearly wrong, or where the law requires it. If we cancel after you have paid, we refund you in full.
Prices are in US dollars and may change before you order. We do not have to honor an obvious pricing or typing error, even after sending an order confirmation. Sales tax is calculated at checkout where applicable. Prices do not include US import duties, tariffs, taxes or customs and brokerage fees, which you pay on delivery (see our Shipping Policy). Images are for illustration and colors and packaging may vary slightly.
An order confirmation email confirms that we received your order. The contract is formed when we ship your order.
7. Payment
By submitting payment details you confirm that you are authorized to use the payment method, and you authorize us, through our payment processor, to charge the full order amount, including shipping and applicable taxes. We do not store full card details.
8. Shipping, title and risk
Delivery times are estimates, not guarantees. Orders are shipped Delivered Duty Unpaid. Title and risk of loss pass to you when the order is delivered to the address you provided. Details are in our Shipping Policy.
9. Returns, refunds and the 30-day return policy
Our 30-day return policy, our process for defective items and what we refund are set out in our Refund Policy, which forms part of these Terms.
10. Chargebacks
If something goes wrong, please contact us first. A chargeback for a matter covered by our Refund Policy, or after we have already refunded you, is a breach of these Terms. We may dispute it with supporting documents and refuse future orders.
11. Email and SMS marketing
If you give us your email address or mobile number and sign up for marketing, you agree to receive marketing messages from Emma Jewelry. For SMS: you agree to receive recurring automated marketing text messages at the number you provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Carriers are not liable for delayed or undelivered messages.
12. Reviews and user content
Reviews, photos and comments you submit must be honest and based on your own experience with the product, and must not be false, misleading, infringing or unlawful. If you received a free product, discount, payment or other incentive in connection with your content, you must say so clearly.
You give Emma Jewelry a worldwide, non-exclusive, royalty-free, perpetual, transferable and sublicensable license to use, copy, adapt, publish and display your content in any media for marketing and running our business, together with the name or handle you submitted it under. You confirm that you have the necessary rights and that anyone shown in your content has agreed.
We may decline, shorten or remove content, but we do not remove or hide reviews because they are negative.
13. Intellectual property
The Site and its content, including the Emma Jewelry name and logo, text, images, product designs and layout, are owned by or licensed to Noire Eagle LLC. You may use the Site for personal, non-commercial purposes only. You may not copy, scrape, frame, resell or create derivative works from the Site or our content, or use our trademarks, without our prior written consent.
14. Acceptable use
You agree not to use the Site unlawfully or fraudulently, interfere with or try to gain unauthorized access to the Site or its systems, use bots or scrapers, or misrepresent who you are. We may suspend or end your access if you breach these Terms.
15. Authorized sales channels
We sell Emma Jewelry through emmajewelryco.com. Products bought from anyone else are not covered by our guarantee, and you may not resell our products without our written permission.
16. Third-party links and services
The Site may link to or use third-party services. We are not responsible for their content, products or practices.
17. Disclaimer and limitation of liability
To the fullest extent permitted by law, the Site is provided "as is" and "as available", and we disclaim all warranties not expressly stated in these Terms or our Refund Policy, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, to the extent such warranties may lawfully be disclaimed. We do not promise that the Site will be uninterrupted, secure or error-free.
To the fullest extent permitted by law, Emma Jewelry and its members, officers, employees, agents and suppliers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data or goodwill, arising from the Site or our products, even if we were told such damages were possible. Our total liability for any claim relating to a product or order is limited to the amount you paid for that product or order.
Some states do not allow these limitations, so they may not fully apply to you. Nothing in these Terms excludes liability for fraud, for personal injury caused by our negligence, or any other liability that cannot be excluded by law.
18. Indemnification
You agree to indemnify and hold harmless Noire Eagle LLC and its members, officers, employees and agents against any claim, loss, liability or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of a product or failure to follow its instructions, or your content.
19. Dispute resolution, arbitration and class action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO A JURY TRIAL.
19.1 Informal resolution first. Before starting arbitration or any other proceeding, you agree to email support@emmajewelryco.com with a written description of the dispute and what you are asking for, and to give us 60 days to resolve it informally.
19.2 Binding arbitration. Any dispute arising from these Terms, the Site or any product bought from us that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The arbitration may take place by documents, telephone or video, or in person in Laramie County, Wyoming or, if you prefer, in the county where you live. The Federal Arbitration Act governs this section.
19.3 Class action and jury trial waiver. You and Emma Jewelry agree that claims may only be brought individually, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. You and Emma Jewelry waive any right to a jury trial. If this waiver cannot be enforced for a particular claim or a request for public injunctive relief, that claim or request will be decided in court and the rest will be arbitrated.
19.4 Small claims. Either party may bring an individual claim in small claims court instead of arbitration.
19.5 Your right to opt out. You may opt out of this section by emailing support@emmajewelryco.com with the subject line "Arbitration Opt-Out", your name, order number and address, within 30 days of your first purchase.
19.6 Time limit. To the extent permitted by law, any claim must be brought within one year after it arises.
20. Governing law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of laws rules. Subject to section 19, the state and federal courts in Laramie County, Wyoming have exclusive jurisdiction. Nothing in these Terms takes away the protection of mandatory consumer protection laws of the state where you live.
21. Changes
We may update these Terms by posting a new version with a new "Last updated" date. The version in force on the date of your order applies to that order.
22. General
These Terms and the policies referred to in them are the entire agreement between you and us on this subject. If any part is unenforceable, the rest stays in force. Not enforcing a right is not a waiver of it. You may not transfer these Terms. We may transfer them to an affiliate or in connection with a merger or sale of our business. We are not liable for delays or failures caused by events beyond our reasonable control. We may send notices to the email address you used for your order.
Noire Eagle LLC, doing business as Emma Jewelry, 2106 House Ave, Suite 620, Cheyenne, WY 82001, USA. support@emmajewelryco.com